Benefit from our decades of postal experience, knowledge of USPS rules and regulations.

MailCo USA, based in Fayetteville, Arkansas, was founded in 1988 by Kathy Ferguson with her father, Robert C. Susong, the previous Postmaster of Fayetteville, Arkansas, with a vision to provide efficient and reliable mail services to businesses and individuals. Over the years, the company has grown and evolved, becoming a trusted name in the industry and the country.

Why Choose Us


Advanced barcode technology, proven processing, and handling strategies ensure the integrity of your mailing.


From your hands to ours to the USPS processing facility, your mail is continuously monitored and safe.


Our presort services ensure your mail is barcoded, sorted, and trayed right to its destination before it ever reaches the USPS.


Whether you have a high volume of daily mail or just an occasional project that requires bulk mailing, we are always available to assist in making your mail flow easily and accurately.


We maximize postal discounts for all our customers, whether they have a few pieces or thousands. Save on letters, flats, marketing parcels, postcards, and more.


Since 1988, our years of postal experience, knowledge of USPS rules and regulations, and unique relationship with the USPS. We know mail.

Recent Awards

MailCo USA of Fayetteville was presented the 2023 Outstanding Corporate Partner, Up to 50 Employees, Award by nonprofit Arkansas Single Parent Scholarship Fund (ASPSF) on Oct. 10 at The Lunch Break, a new event in Little Rock supporting single parent students across the state.

Read The Press Release

Giving Back

MailCo USA hasn’t just been doing business at our headquarters in Fayetteville, we’ve been active in our community and supported organizations whenever we can.

Over the years we’ve donated over a million dollars to such organizations as Theatre Squared, Walton Arts Center, Good Samaritan Clinic, Washington Regional Foundation, Arkansas Single Parent Scholarship Fund, Hope Cancer Resources and so many more.

Northwest Arkansas is a giving community and we wanted to be part of that. We work closely with many non-profits so we not only get to see close up the needs they have, but also how our donations help.

Doing good makes you feel good.


We presented MailCo with a big challenge. We sent them a mail piece oversized and floppy with incorrect placement of the return address and indicia going to more than 5000 recipients. We needed it fixed and mailed as soon as possible as it was very time sensitive. Not only did they fix the problem and get it mailed expeditiously, but they also saved the University hundreds of dollars! Please congratulate the staff on a job well done and appreciated! Thank you and Long Live MailCo!

Doug Norwood, University of Arkansas Operations Manager

You’re wonderful! Thanks, Kathy. We sure appreciate you and your team at MailCo!

Ruthanne Hill, Arkansas Single Parent Scholarship Fund Executive Director

The WCAS Volunteer Team sends out a big THANK YOU to MailCo USA for their help throughout the years. The quality of their work matches the professionalism and kindness of their employees. We’ve experienced constant satisfaction with MailCo USA being our go-to printers. They have gone over and above to help the WCAS Volunteer achieve their goals in helping the Washington County Animal Shelter. We wouldn’t go anywhere else for our printing needs.

Chris Allen, Washington County Animal Shelter Volunteer Coordinator

There are not enough adjectives to describe Kathy Ferguson and the team at MailCo! I’ve known Kathy since my days of working for the Arkansas Razorback Athletic Department. I’ve consistently used her services since 2017, when I moved back to my hometown of Fort Smith, to run the Good Samaritan Clinic. We send out 4 direct mail products each year; she and her team are top-notch from start to finish! Their pick-up, delivery and process is effortless, streamlined and 150% quality all the time. Non-profits often think direct mailing is too expensive, but Kathy and the MailCo team have taken the worry and stress out of direct mailing! You can’t afford NOT to use them! Thank you MailCo for all you do for Good Sam and so many other non-profits in our region! #youaregoodsam!

Patti Kimbrough, Good Samaritan Clinic Executive Director

I have had the pleasure of partnering with MailCo for 18 years with the University of Arkansas. MailCo is absolutely the best! They have assisted multiple departments with all our mailing needs. They go above and beyond to be helpful and responsive to all our requests. When we ask for something extra or out of the ordinary, they never hesitate! I can’t imagine the negative effect that would befall the University’s mail processing without MailCo!

Doug Norwood, University of Arkansas Operations Manager, Mail-Passports

MailCo is an incredible resource for our community. Their wide range of printing and mailing capabilities, decades of experience, and ability to scale are unmatched in our region-not to mention just being lovely human beings to work with. They’ve helped us build our audience and support since our earliest years. We couldn’t be more grateful and satisfied with our partnership.

Martin Miller, Theatre Squared Executive Director/Producer

The Northwest Arkansas Naturals have used MailCo for over a decade and can’t say enough positive things about their services. They are professional, prompt, and ensure our mail needs are fulfilled in the best way possible. We highly recommend!

Mark Zaiger, NWA Naturals Assistant General Manager