Since our inception in 1988, MailCo USA has been committed to providing customers with low cost, efficient mailing and business services. With over 200 years accumulative experience working with the United States Postal Service, we are knowledgeable concerning all postal regulations and requirements. Whether it's daily mail, or a special direct mail project--we can help.
Come find out what many of the state's largest and most successful companies have known for years.
MailCo USA is a full-service mail processing facility offering complete lettershop & presort bureau services. MailCo USA processes mail for companies vital to the Northwest Arkansas & River Valley areas, some of which include the University of Arkansas, Wal-Mart, Bank of Fayetteville, Northwest Medical Center, FedEX Freight, JBU, Allen Canning, Mercy Health Systems, WRMC, Arvest Bank Operations and USA Truck.
Here at MailCo USA, we believe it is our responsibility to serve and give back to our community. That's why MailCo USA has been a long-time contributor to the Walton Arts Center, the Joe Martin Stage Race, The Chili Pepper Run, The University of Arkansas Theater, Opera in the Ozarks, Fayetteville Public Education Foundation, Speaking of Women's Health and many other deserving programs.
In short, MailCo USA is proud to be a member of the Northwest Arkansas community. By using MailCo USA, you can be assured your business will run more efficiently with lower overhead. Call us to find out what over 200 years of combined postal experience can do for you!
SERVICES
Intelligent Electronic Forms
MailCo USA uses the latetest software in electronic form creation with the ability to customize a form, invoices, and statements for any project.
Conditionally print text, data, graphics or even entire pages
Conditionally print, fax, email and/or archive your forms
Dynamically import images like bitmaps, jpegs or eps files
Take control of the entire production process using Planet Watch
Add conditional data, logos, or signatures to forms
Print graphics and bar codes from programs that don’t inherently support that type of output
From a single print stream, print, email, fax and/or archive the job
Archived forms can be created as JPGS, TIFF’s or PDFs, which can be indexed and thus searched based on specific fields
Eliminate costly pre-printed checks and forms
Barcoding
Our OCR/barcode equipment offers a level of sophistication beyond merely barcoding and sorting.
This machine is able to read handwritten as well as printed addresses. With our Fastforward Link, this machine will also reroute mail with a USPS address correction to the proper destination. Our dual image printing system offers postnet and intelligent mail barcode spraying.
Postage Metering
Outfitted with 10 top end production mail metering machines, MailCo USA is able to efficiently post all categories of mail quickly and correctly.
Fold & Inserting
MailCo USA has 3 intelligent console folding and insterting stations capable of handling any job and reading a variety of scan marks for multiple paging. Three stand alone folders are also available for simple processing.
Address Imprinting
Inkjet or imprint addressing and barcoding are provided by three Pitney Bowes addressing systems. This equipment can print a return address, an indicia, a destination address and barcode, and a teaser all in one pass. Spot color is available.
Tabbing
Wafer seal tabs can be applied with our 2 production tabbers for mailpiece closure and postage savings. Tabs are available in many colors and styles.
Printing
MailCo's copying and printing business is built around three production Xerox machines that perform at lightning quick speeds upwards of 110 CPM. These machines produce a high quality product in full color or black and white.
Xerox 4110 (B&W)
Xerox 4112 (B&W)
Xerox Docucolor 260 (Full Color)
Labeling
When inkjet addressing will not work, MailCo USA can produce high quality address labels and apply them by machine to your mailpiece, or you can make the labels and we can affix them. Postage discounts can still be achieved through sorting and barcoding.
Invoicing and Statements
Complete turn-key invoicing, mail merging, and statement printing, processing and mailing can easily be accomplished by uploading your file to our secure server. Privacy standards are strictly adhered to during processing. this service is utilized by area banks, hospitals and retail outlets. Our IT personnel can customize your form, order your envelopes, and provide proofs before processing.
Envelope and Form Management
MailCo USA can provide a quality, economical envelope or form for your company. Custom design and consultation are available as well as holding and delivery upon request.
Form Design
MailCo USA is here to provide its customers with a complete and interactive source for form design and consultation.
Planet Press 6 Suite
Mailing Lists
Mailing lists can be obtained to fit and target any audience. Age, income, hobbies/interestes, and home value are just a few of the categories that can be used to personalize your list. CASS, NCOA, and dupe detect services are used to make sure your database contains the most current mailable information.
Pick-up and delivery
With eleven ongoing routes and twelve vehicles, MailCo USA serves all of the Benton and Washington counties daily. Other areas served upon request. We have the flexibility to work you into our routes on a one-time or full-time basis.
Presorted first class
Partnering with the United States Postal Service, we utilize the most advanced MLOCR Barcode/Sorting equipment avaliable to obtain postal discounts. We guarantee our customers a 10% postage savings.
Presorted standard (bulk)
If you send newsletters, notices or advertisements MailCo USA can process these at the bulk rate to utilize maximum postage discounts. No minimum number of pieces required.
Here at MailCo USA, I am constantly looking for new, qualified people to help our company grow. I work to maintain employee satisfaction and motivation while providing a pleasant and productive work environment. I hold bachelor's degrees in Sociology and Criminal Justice from Arkansas Tech University. If you would be interested in applying for a job, just click on the link below to download the form.
My duties here at MailCo USA combine the areas of sales, customer service, IT, and business and technical consulting. In the ever-changing, demanding business and mailing world, my primary position is making the customers' needs and wants appear in their final product. Before coming to MailCo USA, I worked for many years as a service technician for Pitney Bowes thereby bringing with me an extensive knowledge of mailing equipment. Please feel free to call or email me with your requests or questions at any time.
My IT background includes database management, system administration, and web design. Here at Mail Co I ensure the security and transition of your data for processing as well daily maintaince and backups of our local systems. If you have any questions regarding data transfer/security or form creation please contact me.
I have been with MailCo USA since the first year of its inception. I began as a part time employee while obtaining my degree from the University of Arkansas. I hold various postal and mailing certifications and enjoy excellent relationships with area post offices and employees. Feel free to contact me with any postal regulation or operational questions.
Here at MailCo USA, my duties involve creating a solid link between our customers needs and the finished product. I began as a front counter clerk and have progressed to my current managerial duties. I am a lifetime resident of Northwest Arkansas. Please contact me with any questions, projects or needs that you might have. I have developed a strong relationship with our clients over the years and will serve your needs honestly and professionally.
Having grown up with a father that was employed by the United States Postal Service until his retirement, mail and mailing services is a natural fit for me. My company strives to provide excellent, timely service while assisting the USPS withmail preparation and processing. Our customer base includes the largest retail company in the world as well as the local church down the street. Honesty and integrity are the key ingredients to our success.
Bob Susong, founder of Mailco USA
MailCo USA was in the region in 1988 and was one of the first professional lettershop and pre-sort bureau in the area. Bob Susong, founder, began his mailing career in Bartlesville, Oklahoma and was rapidly promoted to postmaster for the city of Stillwater, OK. Susong relocated to Fayetteville in 1978 to serve as postmaster for this growing city. He retired from the post office in 1987 to open MailCo USA. At this time, MailCo USA had only three employees working out of a small rental building on Township Street in Fayetteville. We soon became known for our outstanding customer service and our low-cost mailing and business services. The community’s banks, churches, and schools all began to enjoy the benefits of stress free, cost effective mailing.
As our workload increased it became necessary to update our facilities. In 1994 we began construction on a new company-owned building located on Fayetteville’s Drake Street. We also continued to increase our close ties with area USPS, expand our customer base, update our equipment, and add staff.
Cutting the ribbon to one of our first offices.
MailCo USA began constructing its new state-of-the-art facility in May of 2006. At three times the size of the building on Drake Street, our current location now employes over 30 people. With this continued growth, one thing has remained constant - our principles of honesty, efficiency, and service. Many of our customers and staff have been with us for over eighteen years. Our reliability and consistency is unmatched in the business world. Here at MailCo USA, we hope to continue our service to you and the rest of the Northwest Arkansas and River Valley communities for many more years to come.
